Refunds & Cancellation Policy

Can I cancel a donation that I've made?

Yes, you can cancel a donation that you have made any time up to 30 days after your payment was made. If you decide to cancel a donation after 30 days, we will refund the donation provided the donation has not been used for a charitable project.

Can I get a refund?

Yes, you can ask for a refund for a donation any time up to 30 days after payment was made.

Delivery

We will send you a receipt for your donation only via email.

Donor Services Contact Information

For any information relating to a donation, please email care@pottershandtrust.org or call the Potter’s Hand Donor Relations Team anytime.

Potter's Hand | to Nurture and Protect